Enterprise Resource Planning system (ERP) integrates all data and processes of an organization into a unified system. A typical ERP system will use multiple components of computer software and hardware to achieve the integration. A key ingredient of most ERP systems is the use of a unified database to store data for the various system modules.

Such integration helps the organization manage the important parts of its business, including planning, purchasing, maintaining inventories, interacting with suppliers, providing customer service, and tracking operations. ERP can also include application modules for the finance and human resources aspects of a business. The deployment of an ERP system can involve considerable business process analysis, employee retraining, and new work procedures.
IKK had opted for the Microsoft Dynamics AX 4.0 ERP system, and is currently implementing it using the services of a Microsoft partner. To this end, IKK had invested in a state of the art computer system in its new headquarters in Jeddah that will connect to the branches in the Kingdom and abroad.
Parallel to the hardware and software investment, IKK’s reliance on qualified staff continues in providing rigorous training to the employees, keeping them to date with the new systems and procedures.
IKK’s implementation of ERP will improve its efficiency and upgrade its ability to support the group ever increasing requirements.